FUTURE READY CALL CENTER SERVICES

Innovative, agile and performance driven call center services to deliver measurable impact, and increased business value for clients

LOOK DEEPER

Effective Decision-making is the key to business success. WE HELP POINT THE WAY.

INNOVATION AT WORK

Our Business Framework™ integrates operations management, analytics, and technology to deliver significantly greater value than traditional business process outsourcing.

Our Services

We believe that makes us your ideal transformation partner. Our willingness to invest in forward-oriented innovation and embrace a new economic era led to the successful sale of AUI to Teleperformance in the recent past. Established on a note of promise and with the right mind-set, this strategic turn redesigns our ability to tap into a world of new opportunities and results.

Outbound Services

Outbound call centers mainly comprise of agents making calls to existing and potential customers. The calls are meant to increase your sales, develop good customer relationships and make your business a success.

Inbound Services

An inbound call center predominately provides support for handling large volume calls initiated by customers. These calls are mainly rendered as telephone answering requests for client’s products.

Telemarketing

Telemarketing is the most popular and dynamic direct marketing technique. Simply put, an approach undertaken to spread word of mouth about your products/services among target audience in a right manner.

Chat Support Services

Live chat support helps companies interact with their customers by proactively inviting them to an online chat to provide support regarding their products or services in real-time.

Transformation happens here.

We are a leading global business services provider of customer experience management. We offer a comprehensive suite of solutions that help your business plan deeper, transparent and better optimized customer connections and experiences- from strategy development through execution. Since our inception, which happened in the year 2011, we are a progressive multinational conglomerate which specializes in industrially topical verticals like Business Process Outsourcing & an exceedingly significant domain of Digital Marketing.

Our Products

Since our inception, which happened in the year 2011, we are a progressive multinational conglomerate which specializes in industrially topical verticals like Business Process Outsourcing & an exceedingly significant domain of Digital Marketing.

LOFT Insulation

Solid/ Cavity Wall Insulation

Heating system Replacement

IVA Leads

Solar Panels

Housing Disrepair Claims

Very Good Service

Nafkas has helped us achieve cost-savings as compared to our standard costs. Their methodology, objectivity and professionalism allowed us to make the right decision quickly. Axe represented a way to increase our own service and capabilities while saving money.

Excelent Services

Partnering with Nafkas Bpo has provided an efficient, flexible, cost-effective solution to meet our outsourcing needs. Their contribution to Operations has proved invaluable and they have clearly demonstrated their commitment to reliability and quality in providing outsourced solutions.

Good Services

We are happy that the quality of work and attention to detail was quite impressive. The Nafkas team has consistently delivered levels of commitment, domain expertise, technical skills, reliability, and quality of service.