Outbound Services
Outbound call centers mainly comprise of agents making calls to existing and potential customers. The calls are meant to increase your sales, develop good customer relationships and make your business a success.
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Inbound Services
An inbound call center predominately provides support for handling large volume calls initiated by the customers. These calls are mainly rendered as telephone answering requests for client’s products.
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Telemarketing Services
Telemarketing is the most popular and dynamic direct marketing technique. Simply put, an approach undertaken to spread word of mouth about your products/services among target audience in a right manner.
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Chat Support Services
Live chat support helps companies interact with their customers by proactively inviting them to an online chat to provide support regarding their products or services in real-time.
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Data Processing
Any business generates huge chunks of data with valuable information. The generated data needs to be processed to extract findings, trends and other business-critical information.
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Human Resource Services
HR activities such as pay-roll administration, record keeping, performance appraisal records, etc, are all people intensive activities which involve a lot of time and energy.
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